Conflict!
| Conflict Resolution |
by Rev. Andrew JJ Paton |
Mahatma Ghandi was in a South African prison for resisting the British laws of racial segregation. He understood class empowerment very well. His native India embraced those prejudices long before the English marched in.
His keen legal mind smarted at the injustice and in that cell
he turned to the only book the jailers allowed him to read: the Bible.
Ghandi later related how the teachings of Christ became a major part of
his ideas on passive resistance. He learned that meekness isn't weakness.
He whom the Indians named "the Great Soul" took on the British occupying
forces and resisted with no balled fists. His followers saw an empire
blanch before them.
50 years ago Martin Luther King Jr studied the teachings of Ghandi.
He had his own Goliath to counter. From Jesus, but through Ghandi and
King the 20th Century saw the power of resistance via minimum force.
What if someone has done you wrong?
That which repealed the Jim
Crow laws will work for you.
I'm not speaking here of criminal activity –
our police are trained to handle that.
Let us ponder the myriad of church, office and family breakdowns
between people. It starts with your personal evaluation of the wrong.
You need to avoid the knee jerk reaction of hurt pride and flared anger.
Take time to consider what they did to hurt you.
Time will cool your spite, but it might also weaken your
courage. Think soberly here.
Only, keep this to yourself.
Speaking to all whom will listen, and even a few reluctant ones about the conflict
will hurt everyone in the long term.
So now you have carefully thought through what they did to injure
you. Its time for the one-on-one conversation. Go somewhere nice. A
telephone call hardly ever works.
Make sure neither of you is rushed. Interruptions won't help either.
More than half of the conflicts you experience will be solved this way.
News Flash: not everyone sees what happened exactly the same way
you replay the events inside your head. Its possible that after a long,
earnest conversation your adversary in the conflict will maintain they were right to act
the way they did.
Quietly end the discussion with a promise to return.
It is now permissible to involve one or two others.
Here maturity is expected of you. The idea isn't to grab a few
pals, fill their heads with your side of the story and then lead a posse
to the hanging tree. My wife maintains that there are at least 3 sides to
every conflict: your side, mine and the truth.
Take a risk. Lay out the complaint in the presence of your attacker as
well as one or two objective arbiters who are hearing the complexities
of the "crime" for the first time.
Some aspects of the hurt you experienced might be completely of your
own manufacture. If that is shown to you apologize
forthwith. Oh oh – I know some readers are bristling at this point. You
must see that this is not about being right so much as about being
reconciled. If you just want to feel revenge save time and buy a baseball
bat.
Should you come away from the meeting having been vindicated by the
opinions of the objective listeners, but still in the position where the
one who pained you refuses to admit their wrong, its time for the next
step.
Go to the person in charge of the company, family, club or whatever
the setting was in which this conflict arose. Allow the witnesses who
were part of the previous attempt at reconciliation to speak on your
behalf. Have them ask for an effort at putting things right at the
highest level.
I know this sounds like a slow process. It’s supposed to be.
On the way up the "scale" you get time to consider carefully how big
the injury really was that you believe you suffered. Junk lawsuits are
expensive substitutes that bite the hand that feeds them. In all this
remember the part of the prayer:
"Forgive us our sins as we forgive those who sin against us."
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